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Make Outlook 2000 Respond Faster over a Dial-up Connection Click here to email this to a friend.

If you use Microsoft Outlook® 2000 with a dial-up connection to connect to a mailbox on an Exchange server, you can improve response time by minimizing how much information Outlook transfers over the connection and how often these transfers occur. The best way to accomplish this is by working offline instead of online. If you already work offline and Outlook still seems slow, you may need to specify settings that optimize offline performance, as explained later.

Note  If you also connect to an Exchange server over a wide area network (WAN), working offline may improve Outlook performance in that situation, too.

Why Working Online Is Slower

When you work online, Outlook maintains a "live" connection to the server during the entire working session. This means that each time you start Outlook, open an item, or synchronize folders, Outlook transfers items over the connection. If the items are small, this might not take a long time. However, if items are large or have attachments, you'll experience longer delays. If you reopen an item later, Outlook must again transfer the message over the slow connection. Excess traffic on the network or a lost connection further contribute to the delays you might experience. Therefore, it's recommended that you limit your online sessions to only those situations that require them, such as creating and editing rules, using the Out of Office Assistant, and editing offline settings. 

To get the best response time during these online sessions, see Best Practices When Working Online. For everyday e-mail, scheduling, and other Outlook tasks, work offline instead.

Why Working Offline Is Faster

Offline is a more efficient way to work in dial-up situations. Working offline, you can take a single folder or subset of folders from a server location and work with the contents of those folders without being connected to the network. When you're ready to update the folders on the Exchange server with changes you've made in the offline folders, you "synchronize" the two locations to make the contents of both sets of folders identical. When you synchronize, Outlook connects to the server just long enough to copy the changes made in each folder to the other folder, and then it disconnects. Only the changes that you've made are copied to the server. All changes on the server, such as new e-mail messages you've received, download to your computer at one time. If you then open one of these items in an offline folder, Outlook won't download it again. Any item that's deleted from either the offline folder or the corresponding server folder is deleted from both folders. Once synchronization is completed, Outlook disconnects from the server, and you work with the information in the offline folders on your computer. To get the best response time while working offline, see Best Practices When Setting Up and Using Offline Folders.

Note  If you regularly use Outlook over a very low bandwidth connection, such as from an airplane or from a very remote site with a 9600 baud or less modem, consider using Microsoft Terminal Server. When you use Terminal Server, both Outlook and the server software are stored on the server. You connect to the server using a small client program on your computer, and then work with Outlook the same as usual. Performance is fast because only images of the Outlook program and of the contents of your mailbox are transferred to your computer. No actual items are downloaded. For more information, see your system administrator.

 
 
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