This is a collection of questions and answers about Microsoft® Content Management Server (MCMS) gathered from the MCMS newsgroup. This content is provided "AS IS" with no warranties, and confers no rights. If you have feedback about one of these topics or would like to add information, please post your comments to the MCMS newsgroup.

 

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MCMS 2002 - SCA FAQ - Table of Contents

"Cannot create a file when that file already exists."
Background processing
Error Message: "'ConfigWindow' is undefined"
Error message: "The user name you supplied is not a local administrator"
Failed to get Virtual Web Server Collection

Topic: "Cannot create a file when that file already exists."

When running the SCA or DCA, the following problem may be encountered:

An unknown error has occured
800700b7: Cannot create a file when that file already exists.
-2147024713
(ISOK File nrvirtualWeb site.cpp, Line 2335)

Answer

MCMS is trying to create an Internet Information Services (IIS) Metabase entry that already exists.

To resolve this problem remove the NR, CMS and/or MCMS virtual directory on the Web site you are trying to set the entry point to. Then run the SCA or DCA again.

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Topic: Background processing

What happened to the settings for background processing? In MCMS 2001 they were in the SCA.

Answer

Changes have been made to move more information about background processing into the MCMS database. Based on this, the decision was made that the best management interface would be through the Microsoft SQL Server™ agent.
 
From the MCMS 2002 CHM:
 
Using MCMS Background Cleanup


Background processing in MCMS 2002 uses Microsoft SQL Server Agent jobs to clean up MCMS databases. The Microsoft SQL Server Agent job does the following:
 
Deletes expired postings (not by default, you must enable this option)
Removes unused resource gallery items
Fixes URL links to resource galleries
To ensure optimum performance, perform background processing on a regular basis on sites that are undergoing content change. In addition, you should defragment the indexes in the database regularly.
 
The following is a summary of how the MCMS 2002 background processing works:
 
When you install MCMS or upgrade to MCMS 2002, the Database Configuration Application (DCA) sets up background processing by inserting stored procedures into each database and configuring a Microsoft SQL Server Agent job to run these stored procedures.
If you rerun the DCA and select an existing database that already has an associated Microsoft SQL Server Agent job, DCA does not change that job.
 
If the selected database does not have an associated Microsoft SQL Server Agent job, DCA creates one.
 
The name of the Microsoft SQL Server Agent job is BGP-<database name>.
You can use SQL Enterprise Manager to modify the Microsoft SQL Server Agent job information. For example, you can change the following defaults:
The job is configured to run at 1 a.m., daily.
The job does not delete expired postings. You must enable this option.
When the background processing job starts, stops, completes, or encounters an error, a text-only log file is written. The log file is located in the Microsoft SQL Server Agent directory.
When using background processing, note the following issues:
 
Background processing will not start if the Site Deployment is running. An error message is written to the Event Log.
If you stop Microsoft SQL Server, Microsoft SQL Server Agent is also stopped. When you restart Microsoft SQL Server, however, Microsoft SQL Server Agent is not restarted automatically. You must restart Microsoft SQL Server Agent manually.
If the DCA is installed locally and Microsoft SQL Server is installed on a remote computer, the DCA cannot start Microsoft SQL Server Agent. You must start Microsoft SQL Server Agent manually.
For more information about Microsoft SQL Server backup and restore, see http://go.microsoft.com/fwlink/?LinkId=9559.
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Topic: Error Message: "'ConfigWindow' is undefined"

When I try to open the SCA and click on CONFIGURE button it throws an error. The Error window says 'ConfigWindow' is undefined and when scrolled back to previous error messages it says' access is denied'.

What can I do to resolve this problem?

Answer

This can happen if the DCOM security settings are misconfigured. Please try the following steps:

1. Start\Run: DCOMCNFG.exe
2. Navigate to Component Services\Computers\My Computer\right-click, Properties\Default COM Security tab\Access Permissions\Edit Default
3. Add your user to the user lists
4. Reboot the machine
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Topic: Error message: "The user name you supplied is not a local administrator"

When I open the Server Configuration Application (SCA) I get an error that the user is not an administrator on the local machine. But the current user is actually a local administrator. What should I do?

Answer

This error can happen when the Internet Information Server (IIS) server side includes are not correctly installed. Please follow the hints in the MCMS SP1 readme file to reinstall the IIS server side includes.

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Topic: Failed to get Virtual Web Server Collection

When I try to open the Web Panel in the SCA I receive an "Unexpected Error! Failed to get Virtual Web Server Collection" error and "Access is denied. (-2147024891) " in details.

Answer

This indicates a permission problem on the registry. Please download regmon from www.sysinternals.com and check for access denied problems (ACCDENIED).

Correct all problems listed to correct the problem.

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