PowerChute Network Shutdown | ||
These release notes provide important information about PowerChute Network Shutdown, including known software problems and their solutions (if any). | ||||||
Table of Contents | ||||||
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General Problems On All Operating Systems |
Problem/Issue: | PowerChute Network Shutdown (PCNS) does not currently support Parallel Smart-UPS VT. Solution: Monitor the APC Web site for an announcement of support. Problem/Issue: After a power failure, your PCNS server shuts down repeatedly for no apparent reason. Solution: This only happens with a Multiple-UPS configuration and when using the Network Management Card (NMC) firmware v3.2.x through v3.5.5. Several things can trigger this problem after a power failure. For example, it could start happening after you manually turn off the power to one UPS in a configuration. Or it could start after a UPS has gone on battery and is turned off based on settings chosen on the Advanced Configuration page of the PCNS user interface. To avoid this problem, disable the option to turn off a UPS when it goes on battery on the Advanced Configuration page of the PCNS user interface. In addition, you should not turn off a UPS manually, that is, using the UPS power switch. To resolve this problem once it has started happening, you should reboot the NMC:
Problem/Issue:
Problem/Issue: Remote Authentication Dial In User Service (RADIUS) is not supported by PowerChute Network Shutdown. Solution: None. Problem/Issue: When installing on Windows, Linux, VMware, and Solaris, the most recent update of Java Runtime Environment (JRE) is not installed. Solution: Before installing or upgrading PowerChute Network Shutdown (PCNS), uninstall the current JRE on your system. Otherwise the PCNS installation program installs a JRE version that is valid and closest in number to the version already installed on your system (for example, if you currently have JRE 5.0 Update 11, the installation program would install JRE 5.0 Update 12, not 13).
User Interface on Internet Explorer and Other Web Browsers |
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